Terms & Conditions – Zooboxi

Welcome to Zooboxi. We appreciate your visit to our store and value your trust. These Terms & Conditions are designed to protect both our customers and our store. By using our online store, you agree to all the terms and policies stated below.

 

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1. Errors & Technical Issues

Certain errors may occur, such as:

• Pricing errors

• Technical issues

• Product unavailability after placing the order

 

Zooboxi reserves the right to cancel or modify the order if any of these issues arise. Customers will be notified through the available communication channels.

 

2. Orders

• Customers may cancel their order before it is handed over to the shipping company, for any reason, by contacting customer service.

• If the cancellation is requested after the order has been handed over to the shipping company, the customer will be responsible for the shipping fee.

• Zooboxi reserves the right to cancel or refuse any order for specific customers, even after payment is completed.

• In case the order is canceled after payment, the amount will be refunded according to the bank’s policy or the original payment method, in alignment with the store’s other policies.

 

3. Product Images

Product images displayed on the website are for illustration purposes only.

They are obtained from the manufacturer or the authorized distributor.

If there is a non-essential difference between the product image and the actual product, Zooboxi is not responsible for such variations.

 

4. Modifications to Terms & Conditions

Zooboxi reserves the right to update or change these Terms & Conditions at any time without prior notice.

Your continued use of the website constitutes full acceptance of the updated terms, as well as all other policies such as exchange, return, and cancellation policies.

 

5. Third Parties

Zooboxi works with third-party providers for payment and shipping services.

We will assist in resolving any issues that may arise with these parties; however, any failure or error caused by third-party providers is beyond our direct responsibility.